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Forum Discussion
Auron111
Jan 23, 2019Aspirant
FFXIV connection issues over Ethernet
My setup is an Nighthawk XR500 + DM200 moden running ethernet from the router to my PC via a homeplug. a speed test shows the following :-
Ping- 13 ms
Download - 67.25 mbps
Upload - 15.76 ...
Auron111
Jan 23, 2019Aspirant
Actually I have made some progress on the issue.
I unpluged all my netgear equipment and plugging in my IPS router (BT HomeHub) And over Ethernet it worked fine no disconnection at all.
Now I have just setup the DM200 as a normal router and tested the game over Ethernet and it is working fine to with no disconnections.
Only issue I am having now is when I set the DM200 into modem only mode my XR500 can't detect it or detect my internet connection.
Netduma-Fraser
Jan 23, 2019NetDuma Partner
Have you got the XR500 set to use a static WAN IP or Internet Setup settings that are not correct for the DM200? If so make sure they're all automatic and try again.
- Auron111Jan 23, 2019Aspirant
I reset both the XR500 and DM200 to factory default which has fixed the issue I was having with the game in question.
*The DM200 setup was simple, it obtained the ISP settings on its own and all i needed to provide was the username & password then switch it to modem only mode.
*Turning on the XR500 it went though its start up looking for an internet connectinon..even with the DM200 connected to the internet port on the back It just doesn't see it. I have tried it six different times with no luck in getting the DM200 seen by the XR500.
Thing is I plugged in my ISP supllied moden and it connected to the XR500 with no issue and no need to do any setup outside of the router.
Makes me wonder if the DM200 was starting to go faulty or something.
- Netduma-FraserJan 23, 2019NetDuma PartnerGlad to hear it's resolved, sounds like you're using PPPoE so make sure the settings are for always connect on PPPoE.
- Auron111Jan 23, 2019Aspirant
Well the DM200 picked up PPPoE just fine, it connected to the interent and updated the firmeware as it should. Put it into modem mode only and thats where the problem is.
The XR500 just doesn't seam to want to see it even when connected, during the initial it searches for a internet connection but says it can't find it. Then surgests I power cycle the modem and make sure the ethernet cable is connected correctly, I did both yet the XR500 just doesn't want to see the DM200. So for now the DM200 will stay unpluged and tbh I might return it if it can't do its function properly.
The XR500 detected my ISP modem without an issue but the DM200..nope :(