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Forum Discussion
Lamontagne
Aug 20, 2022Aspirant
fidium fiber XR1000
I have the XR1000 and just got Fidium Fiber about a month ago. I have the 1 Gig plan. I have been doing a lot of testing with speeds. We are a streaming houshold with multiple gaming consoles and ...
Lamontagne
Sep 16, 2022Aspirant
Update, I always test with a wired connection and I use fast.com. I I had a Fidium technician come out the other day because no matter what I did I could not get a download speed above 600. The only time I could is if I unplugged the modem plugged it back in and immediately tested, I could get 900 to 1000. Half hour later I would test again and it would be back at 600. The technician tested everything before the modem and he was getting 900 to 1000 speeds. Once he plugged into the modem, he too was only getting 500 to 600 speeds next step we connected to Fidium WiFi modem they gave me and when he tested the speeds he was getting 900 to 1000. Definitely something wrong with the modem not sure if it’s my settings, I don’t mess with it too much. Decided to buy another nighthawk xr1000. Will update once I receive it.
Netduma-Fraser
Sep 16, 2022NetDuma Partner
Thanks for the update, glad the tech was able to verify the issue, keep us posted!