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Forum Discussion
Chook885
Mar 03, 2023Aspirant
Firmware 1.0.0.64 and nighthawk xr1000
I've just purchased a nighthawk xr1000 and had constant issues from the start with devices unable to connect to wifi connection. There was a time where lan connections weren't working either. I dow...
FURRYe38
Mar 03, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Would need more information about the problems your seeing with wifi connections before thinking this is a FW issue. Not everyone sees same issues you may see.
What devices do you have connected?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
I saw no wifi issues with my XR1000 when I had it online last year with this version of FW. Ran great for me: