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Forum Discussion
Firmware 1.0.0.64 and nighthawk xr1000
I've just purchased a nighthawk xr1000 and had constant issues from the start with devices unable to connect to wifi connection. There was a time where lan connections weren't working either. I dow...
So here's a detailed run down of events:
- set up the new router and it went through a firmware update
- very erratic wifi with multiple devices including my phone and partners phone not being able to connect. It would sometimes work and it would sometimes not.
- I thought i had got everything set up fine and then i activated smart connect before heading to bed and at 3am got awoken by one of my smart device notifications saying it's offline.
- checked the router and something went haywire, seemed to do a factory reset of itself or something.
- i use the pin, did factory reset, reconfigured again and then was able to connect most of my smart devices and thought that was done but next morning, i hear another alarm from my security cameras which are on Lan connection and see that they're offline. Not able to get an IP and i can't seem to connect to the wifi on 2 x phones, ipad, alexa... etc.
- I put my old wireless router back and everything works fine so to me this tells me it's the router.
- I then do a factory reset and can't seem to connect again to the wifi so i call netgear support.
- Netgear support tell me to roll back the firmware and that it's a known issue and they have tech's working on the update, however i believe this was just words to stop me from refunding the item.
- Since rolling back the firmware, everything has been running smoothly with no issues at all so with all the steps taken, i feel it's pretty clear it was the firmware. I thought i was going mad as i just couldn't explain this erratic behaviour
Would be great if you could give feed back to the questions presented.
Do you have any apple and or android devices?
FURRYe38 - i have both android and apple devices which both couldn't connect to the wifi. i know you had a lot of questions but if you look at my summary i shared, it's pretty clear it's firmware issue.
I did. I also have Apple and Android devices and don't exhibit this issue with this version of FW loaded on my XR. Zero problems for these devices. Ran very well for me last year when I had it online last Nov:
I guess you'll need to wait for next FW update then to see if it fixes your issues.
Good Luck.