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Forum Discussion
Firmware 2.3.2.32 Breaks Internet Speed
Firmware 2.3.2.32 breaks my internet speed. I run a 1Gbps Up/Down connection. With the latest firmware my speed tops out at 56 Mbps.
QOS is disabled and proper speed is set in Anti-Bufferbloat ...
Interesting - thank you for letting us know the steps you've taken. At first glance then, this issue could be related to how the new firmware is installed rather than what is contained within the firmware. Very interesting stuff, and I'm sure it will help us to investigate the issue!
All,
Sorry for late reply...busy weekend! Here is my method and hardware.
Hardware:
1) Netgear XR500
2)Motorola Arris SB6183 modem (300down/20up)
3) Dlink 8-port switch
FW install method...straightforward, nothing fancy
1) downloaded the latest FW via the Netgear site ontu my wired Cat6 PC, using latest version of Firefox
2) Unzipped files ontu desktop
3) accessed XR500, via wired wired PC using Firefox(Web based)
4) Manually installed unzipped latest FW
5) XR500 self installed the new FW and 5-8 min later, router was back online
Router has been up and running straight since Friday...roughly 36hrs. I've not experienced any dropped internet connections, between modem and XR500.
Literally the network is stable and no hiccups, as mentioned in my earlier posts, ALL my extenders and AP's wirelessly connected, and all wired and wireless clients are getting internet and the speeds are the same as it was on FW .22
I did a factory reset as I had a anomaly with the speed test on the router but I downloaded the firmware again and reapplied it then did the factory reset. I had disconnected all other devices also, I should have mentioned this thinking about it. I only had my iMac attached at update. I downloaded the firmware applied it reset it, went and had a coffee as it always I feel takes longer to do its thing than you relaise, so I give it a good five miniutes after updating. I applied all my settings then shut the router down and removed the power for 10 minutes while some gear was moved about by my Carer and then I booted it back up. All has been fine since, pings are low, and the odd issue I had after PS4 updates has gone too. Before this current version the router would lose the internet when a PS4 update came along and you could not boot into it the GUI, this didnt happen when version 6.0.0 came out on 2.3.2.32.
I can also add that my speed tests went from ~250mbps down to ~50mpbs. Seems to be throttled, and pulled down to slow immediately. I haven't tried to revert to the older firmware.
I just used the gui to update.
Could you try factory resetting your router and see if that fixes the issue please? Let us know how you get on. Thanks.
