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Forum Discussion
Firmware download
I am attempting to download a firmware update. The instructions say to access the url routerlogin.net. The url is asking for a user name and password. neither my netgear username and password nor the...
Hi PB975, is the issue you're having with the XR500 or a different Nighthawk router? If it is a different Nighthawk router you would receive a much faster and more accurate response at: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Assuming you're on the XR500 (though most of this information will help anyway). I believe the default login information is admin & password. If not it should have that information printed on a sticker on your router (probably the underside). If not of that is working and you still can't connect to it do a factory reset by holding the reset button in at the back for around 20-30s. Then it will take you through the setup and you can set the login details yourself there. Also the information given by schumaku I would recommend you try that first.
Assuming you're on the XR500 (though most of this information will help anyway). I believe the default login information is admin & password. If not it should have that information printed on a sticker on your router (probably the underside). If not of that is working and you still can't connect to it do a factory reset by holding the reset button in at the back for around 20-30s. Then it will take you through the setup and you can set the login details yourself there. Also the information given by schumaku I would recommend you try that first.