firmware update and Charte Spectrum

Hey man,

I had an issue with the brand new Arris modem that Spectrum itself originally gave me, where for some reason my download bandwidth was always cut exactly in half. For the life of me, I couldn't ever figure out why. Luckily, I also found out that that particular Arris modem had the **bleep**ty Intel Puma 6 chipset and so I promptly replaced it with a Netgear CM600 modem, which, by the way, should be totally compatible with Spectrum according to their website https://www.spectrum.net/support/internet/compliant-modems-charter-network/

Your modem/router might also be just a coincidence and your issues might be more related to a bad RF signal from Spectrum. If you can, post a screenshot of the signals page that has SNR and upstream and downstream power for the channels. It should look like the one I got attached.

On an unrelated note, when will the XR500 finally start working with the USB ReadyShare for Windows? Will the upcoming update finally fix the issue? This function will literally decide whether or not the router will be scrapped for something else very soon unless ReadyShare starts working again.

Thanks