Forum Discussion

NetDuma Partner

Dec 18, 2019

Fix for "DumaOS not loaded yet!" (XR500 users only)

Hi everyone, We had a temporary problem tonight which caused XR500 users to see a white screen which says 'DumaOS not loaded yet'. This is now fixed. You just need to reboot your router and the pro...

JesseWright

Initiate

Dec 18, 2019

This did not resolve the issue for me. I have tried upgrading from 32 -> 40 -> 56 and 32 -> 56 with reboots, but getting the same issue each time. Downgrading to 32 always works.

FYI, I'm doing my firmware upgrades/downgrades through the Ethernet and not over WiFi.

Netduma-Fraser

NetDuma Partner

Dec 18, 2019

Could you go back to .56 please and then clear the cache/cookies in your web browser and see if it works then?