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Forum Discussion
Netduma-Fraser
Dec 18, 2019NetDuma Partner
Fix for "DumaOS not loaded yet!" (XR500 users only)
Hi everyone,
We had a temporary problem tonight which caused XR500 users to see a white screen which says 'DumaOS not loaded yet'. This is now fixed. You just need to reboot your router and the pro...
OlegP
Dec 18, 2019Apprentice
I rebooted my router and now I can finally log in and the dashboard is working just fine now. I didn't have to downgrade anything. Just wondering what the dealio was. Is the router somehow always syncing up with the cloud because is that how you guys were able to fix the issue for us?
Netduma-Fraser
Dec 18, 2019NetDuma Partner
We have the cloud for the Geo-Filter which does periodically check for updates, so we can make changes there without a firmware upgrade. In this instance we made an edit to the theme file which caused the issue, we managed to push an update to this file over the internet to fix it.