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Forum Discussion
droman
Jan 14, 2018Star
Fix for known XR500 issue: "R-app is not loaded yet. Please try again in a minute"
If you are receiving the error message "R-app is not loaded yet. Please try again in a minute" after completing the welcome setup on your XR500 Gaming Router, please follow the steps below to fix thi...
- Jan 17, 2018
You could find the firmware upgrade function in menu “Administration” -> “Firmware Update”
Webrider357
Feb 02, 2018Guide
The solution did not work. The first thing I did was use the interface to update firmware. Cant get 2.4 wifi to work. It also stopped DumaOs from working. I did the manual dl and browse and it said my firmware was the same numbers, i installed the dl anyway. Still no luck on either issue. This doesn't bode well for a $300 router. I am not impressed out of the box. I will give these issues 3 days before returning and going another route pun intended.
Netduma-Fraser
Feb 02, 2018NetDuma Partner
Hi Webrider357, sorry that you encountered that issue it stemmed from a factory problem that has since been resolved so this will not happen again.
Please do a factory reset from the button in the back of the router. You need to hold it down longer than you would think 20-30 seconds then let go. Please then access the interface and go through the Setup Wizard, after that has completed you should be able to access it correctly.
Please do a factory reset from the button in the back of the router. You need to hold it down longer than you would think 20-30 seconds then let go. Please then access the interface and go through the Setup Wizard, after that has completed you should be able to access it correctly.