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Fix for router constantly losing connection in bridge mode
Writing this to help any others out there experiencing this (you're at wits' end from attempting to fix, ready to give up on the XR500). FWIW, in my opinion there's nothing more frustrating a...
This is an incredibly useful guide, thank you for taking the time to post your solution. I'm so glad you were able to get this sorted. I'll keep your solution on fille for any future cases like this!
If you have any other issues feel free to ask, we're always happy to help.
This is an incredibly useful guide, thank you for taking the time to post your solution. I'm so glad you were able to get this sorted. I'll keep your solution on fille for any future cases like this!
If you have any other issues feel free to ask, we're always happy to help.
- I'm having the exact same issue, I have the same modem and am with Spectrum. I'll try this and see if it works works. This is driving me crazy.
Can you do this with a wireless device, say a tablet for instance?Totally feel your pain. Was out of my mind.
Try running internet setup on the router with it, and only it, connected to the cable modem as it was when you tried earlier or is now, and then call Spectrum. They should be able to "see" the XR500. Tell them you would like the cable modem in bridge mode (because you don't need their wireless, which would only fight with the XR500's wireless), and that you would like the device they see now to be THE device for bridge mode. They may have you reset and/or reboot both the cable modem and the router during the call.
Success may depend on who you get when you call. Some reps are knowledgeable, others not so much.
If that doesn't work, may want to change out the modem to get a fresh IP address associated with the XR500 and your account.