NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Fix for router constantly losing connection in bridge mode
Writing this to help any others out there experiencing this (you're at wits' end from attempting to fix, ready to give up on the XR500). FWIW, in my opinion there's nothing more frustrating a...
This is an incredibly useful guide, thank you for taking the time to post your solution. I'm so glad you were able to get this sorted. I'll keep your solution on fille for any future cases like this!
If you have any other issues feel free to ask, we're always happy to help.
I ended up getting the tg arris router/modem replaced and have had the standard modem they gave me for about almost a week now and have had perfect connection, I think almost better connection than before. Spectrum gave me a router to go with the modem but I haven't opened it up yet, seeing as I have the XR500 connected instead.
I can't really say what was wrong, but I have a strong suspicion something was wrong with how the arris modem/router was handling bridge mode, all I can say now is with just a regular modem connected into the XR500, it works fine.
Great to hear it's all working for you now