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Forum Discussion
Raidrew
Jan 21, 2019Aspirant
Gaming lag and drops
Hello,
I buyed a new XR500 router to have better performances with my working Mac (I upload a lot of material and I'm far from the wifi station) and my PS4 (I experienced some minor lag, someti...
microchip8
Jan 21, 2019Master
Care to say on which firmware version? "the latest" is not a version
Raidrew
Jan 22, 2019Aspirant
My firmware version is V2.3.2.40
I check for updates and nothing is available. I have QoS set up to always, but if I disable it I will lose the main feature for this router.
- microchip8Jan 22, 2019Master
Try disabling QoS for a test to see if you still experience these issues. If so, problem lies somewhere else
- RaidrewJan 22, 2019Aspirant
I will try. Also, I'm very disappointed.
I noticed used the companion app of the game that the issue is probably wifi related, because PS4 and my iPad are "wifi" connected and the update ratio of my iPad is sometimes very slow.
I also noticed this problem would appear after 5-10 minutes of gaming, with my chat voice decrease of quality and go quiet from time to time.
I hope I can fix it because I really like this piece of hardware, but as it is it's outclassed by a 2013 router with no settings at all.
- microchip8Jan 22, 2019Master
If disabling QoS results in no improvement, have you thought of a full factory reset and manually input the settings?