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Forum Discussion

Raidrew's avatar
Raidrew
Aspirant
Jan 21, 2019

Gaming lag and drops

Hello,   I buyed a new XR500 router to have better performances with my working Mac (I upload a lot of material and I'm far from the wifi station) and my PS4 (I experienced some minor lag, someti...
Troubleshooting
Raidrew's avatar
Raidrew
Aspirant
Jan 22, 2019

I have the basic Telecom router, with a speed of 60mbps download and 20mbps upload.

 

I can't use my PS4 wired, I'm 6-7 meters away from the router, in another room.

 

The sad thing is that, as I said, yesterday I tried with my old 2013 Buffalo router and I have no issue at all.

 

I haven't the time to test if it was the QoS.

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 23, 2019
Raidrew wrote:

I have the basic Telecom router, with a speed of 60mbps download and 20mbps upload.

 

That is not a make and model number, as requested by FURRYe38.

 

If it really is, as you say, a router, and not just a modem, that will complicate the issue.

 

 

 

 

  • Raidrew's avatar
    Raidrew
    Aspirant
    Jan 23, 2019

    Yeah it's a router that my ISP give me. I disabled the wifi network and disabled the firewall.

     

    As I said, the strange thing is that my other router works fine attached to the same modem + router :\

     

    I will share more info soon.

     

    If I need to buy a modem, wich one would be the best to work with the XR500?

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Jan 23, 2019
      Disabling the WiFi and the firewall (if that is possible) does not disable the router.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jan 23, 2019

      A modem with out a built in router would be preferred. 

      Any broadcom based modem is also preferred. 

      Raidrew wrote:

      Yeah it's a router that my ISP give me. I disabled the wifi network and disabled the firewall.

       

      As I said, the strange thing is that my other router works fine attached to the same modem + router :\

       

      I will share more info soon.

       

      If I need to buy a modem, wich one would be the best to work with the XR500?

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Jan 23, 2019
        FURRYe38 wrote:

        A modem with out a built in router would be preferred. 

        Any broadcom based modem is also preferred. 

        The advantages of that are not just that it is easier to configure a basic modem but that they are inexpensive.

         

        We don't know what internet service you have, but for DSL I have the Netgear DM200. Inexpensive and fast to start up. In the past I have had a modem that took so long that the router beat it to it, and failed to get a connection.

         

        Any make would probably be fine, but it can be easier to stick with one maker. You then get familiar with the graphical user interface (GUI) and, should you need it, you can get all the help you need in one place!