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Forum Discussion
Gaming Router XR500 Not Connecting to Internet
I have been trying to setup my wifi router for the past 3 hours and nothing has worked. Please give me guidance. The internet light is solid white/flashing white but it still isnt connecting.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
Be sure your Modems IP address doesn't conflict with the XRs IP address, 192.168.1.1. One of the options above should help this.
Thank you for all of the help. Im a noob when it comes to all of this. Reading all of that, it seemed like rocket science. lol Please dummy it down i guess? haha thank you in advance!
Im using the Netgear CM1200 Modem for Xfinity Internet. Idk if that helps any.
Ok, that works. The CM1200 is a modem only. Was looking to see if you had a modem with a built in router already.
Be sure you are connected to LAN port #1 on the CM modem with the XR router. You might power OFF the modem for 30 seconds then back ON. Factory reset the XR router and with a wired PC connected to the XR router, walk thru the setup wizard with a web browser navigated to 191.168.1.1.
KeoKillz wrote:Im using the Netgear CM1200 Modem for Xfinity Internet. Idk if that helps any.
- When you did the setup wizard on the router was it able to get a speed test result? Do you know if you require a login (PPPoE) in order to gain a connection - Was the previous router you used just plug and play?
