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Forum Discussion
KeoKillz
Oct 01, 2019Aspirant
Gaming Router XR500 Not Connecting to Internet
I have been trying to setup my wifi router for the past 3 hours and nothing has worked. Please give me guidance. The internet light is solid white/flashing white but it still isnt connecting.
FURRYe38
Oct 01, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
Be sure your Modems IP address doesn't conflict with the XRs IP address, 192.168.1.1. One of the options above should help this.
KeoKillz
Oct 01, 2019Aspirant
Thank you for all of the help. Im a noob when it comes to all of this. Reading all of that, it seemed like rocket science. lol Please dummy it down i guess? haha thank you in advance!