My geo filter does not show my ping in game. I have it set to auto ping. One shows ping maybe 1 out of 20 matches but 99 % of the time it doesnt.

Hi Steve, sorry to hear you're having this issue. It's actually something we're aware of and looking into at the moment. In some cases it may just take longer to ping - if you just leave it does the ping ever just appear after a few minutes? Also does it ping correctly if you manually ping?

Haven't checked manual ping. Auto ping it never appears.

Okay thanks for the information, could you check manual ping please and see if it pings that way?

Manual ping works majority of the time. But also have to set my geo filter to spectating to find a match. If I have on filtering it doesnt find a match. All this started when the new update came out. I've tried deleting console from devices and flushing cloud and restarting ps4 and router none of that works. It sucks because ping isn't working and filtering not working. So have to put on spectate and it puts me in lobbies not near my location and I can not even see what my ping is for that game.Is there another router that has the Duma software. This router seems like it has several bugs since its release. Has had issues where it randomly drops internet when I first got it. Seems like that has been ironed out now this.

Could you provide a full screenshot of the entire Geo-Filter page please so I can see how you've added the device and what settings you're using please?Routers that have DumaOS are:Netduma R1/XR300/XR450/XR500/XR700

Geo filter not showing ping. | NETGEAR Communities

18 Replies

Netduma-Fraser
NetDuma Partner
Nov 16, 2019
Hi Steve, sorry to hear you're having this issue. It's actually something we're aware of and looking into at the moment. In some cases it may just take longer to ping - if you just leave it does the ping ever just appear after a few minutes? Also does it ping correctly if you manually ping?
- Stevecook
  Apprentice
  Nov 17, 2019
  Haven't checked manual ping. Auto ping it never appears.
  - Netduma-Fraser
    NetDuma Partner
    Nov 17, 2019
    Okay thanks for the information, could you check manual ping please and see if it pings that way?

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Geo filter not showing ping.