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Forum Discussion
Ketch_xxii
May 09, 2020Initiate
Geo filter stopped populating servers
Hello, I hope this goes to the right place, but my router was working fine and i had an issue where every time it rebooted it would reset to factory defaults. After months of racking my brain i t...
- May 12, 2020Please follow these steps and see if that resolves it:
1. Hard turn off the console - hold the power button until it turns off (it should beep twice)
2. Remove the device from the Geo-Filter
3. Flush the cloud from the Geo-Filter Map options
4. Re-add the device to the Geo-Filter
5. Make any Geo-Filter changes you need to
6. Boot up the console and game
If it still isn't working, have you made any port changes for the PS4?
Netduma-Fraser
May 12, 2020NetDuma Partner
Please follow these steps and see if that resolves it:
1. Hard turn off the console - hold the power button until it turns off (it should beep twice)
2. Remove the device from the Geo-Filter
3. Flush the cloud from the Geo-Filter Map options
4. Re-add the device to the Geo-Filter
5. Make any Geo-Filter changes you need to
6. Boot up the console and game
If it still isn't working, have you made any port changes for the PS4?
1. Hard turn off the console - hold the power button until it turns off (it should beep twice)
2. Remove the device from the Geo-Filter
3. Flush the cloud from the Geo-Filter Map options
4. Re-add the device to the Geo-Filter
5. Make any Geo-Filter changes you need to
6. Boot up the console and game
If it still isn't working, have you made any port changes for the PS4?
- Ketch_xxiiMay 12, 2020InitiateHello,
Thanks for the reply...that didn’t fix it initially it may have been part of it , I went back after that and removed my PS4 from the device list , rebooted the router and then let it reassign a new IP to my PS4 and then re added it to my geo filter and it seems to be working now. Not sure if it had something to do with the previous issues I was having and somehow that “couldn’t obtain ip address” caused a fault somewhere but after I did these things including what you sent all is well. Thanks for your help!! Issue resolved for now...