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Forum Discussion
RaidenOsamu
Oct 12, 2022Guide
Geofilter The rapp is not loaded yet.
The geofilter does not load at all for me and I get this error message. Same as for ping heatmap.
RaidenOsamu
Oct 13, 2022Guide
Netgear XR1000 and it is on firmware 1.0.0.64_1.0.49
FURRYe38
Oct 13, 2022Guru - Experienced User
I'm able to get to GeoFilter using MS Edge:
Have you factory reset the router and setup from scratch using MS Edge?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- RaidenOsamuOct 13, 2022Guide
Yeah, yesterday after factory resetting the router it worked for me using Chrome. I havent tried it on Edge yet. The manufacturer is Humax and the model number is BGW320-500
- FURRYe38Oct 13, 2022Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-modeI would try option #2 first...
RaidenOsamu wrote:
Yeah, yesterday after factory resetting the router it worked for me using Chrome. I havent tried it on Edge yet. The manufacturer is Humax and the model number is BGW320-500