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Forum Discussion
dhillonovzki
May 06, 2020Tutor
Getting half my service speed through XR700 - Xfinity Gigabit
 Thanks in advance for any assistance. 
   
 Just purchased an XR700 a few days ago, having a problem where I'm only achieving half the speeds through the router. When im directly hardwired to my mode...
dhillonovzki
May 06, 2020Tutor
Thanks for your response. My modem and router are new and don't have the previous hardware anymore.
All other speed test sites reported the same numbers. Speedtest.net was connected to the same server under both tests and still experiencing half speeds connected through router.
Netduma-Fraser
May 06, 2020NetDuma Partner
Reason I mentioned that is it can take a few days for the router to sync with the network and that speeds it up. Could you set it to the MAC address of the modem? If you start the setup wizard from settings again - no need to complete it, just get to the speedtest - what does it estimate there?
- dhillonovzkiMay 06, 2020TutorOk i'm on it. Also, can you please check your PM. 
- dhillonovzkiMay 06, 2020Tutor
 Netduma-Fraser wrote:
 Reason I mentioned that is it can take a few days for the router to sync with the network and that speeds it up. Could you set it to the MAC address of the modem? If you start the setup wizard from settings again - no need to complete it, just get to the speedtest - what does it estimate there?It's reporting my proper service speeds of 938 down/40 up. I stopped there. - Netduma-FraserMay 06, 2020NetDuma PartnerResponded to PM. Okay so the router is getting near enough expected speeds so it's not getting through to the devices, could you provide a screenshot of the table view of Device Manager please?- dhillonovzkiMay 06, 2020Tutor
 Netduma-Fraser wrote:
 Responded to PM. Okay so the router is getting near enough expected speeds so it's not getting through to the devices, could you provide a screenshot of the table view of Device Manager please?Ok will do. If you can allow me to do this later today. I definitely want to ge this resolved but work duty calls right now. I hope you can bare with me.