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Forum Discussion
Raysir1
Apr 02, 2021Tutor
GoDaddy email is not working since router install xr1000
My router isn't listed so I had to pick the model 700 but mine is an XR1000 ...After installing the new router my godaddy email account cannot connect. I've worked w/godaddy cust. serv. but they don'...
Netduma-Fraser
Apr 02, 2021NetDuma Partner
Have you adjusted any settings on the router at all? Did you enable Armor?
Raysir1
Apr 02, 2021Tutor
I let the router do the setup, I called my Int. provider after that and he made sure I was running DCHP...and that was it, router works great for all things besides being able to log in to the godaddy secureserver. ARMOR-to my knowledge is on, I've received a couple emails and texts from it but no issues.
- Netduma-FraserApr 02, 2021NetDuma PartnerCould you try disabling Armor, then reboot the router from the interface and see if it works please?
- Raysir1Apr 02, 2021Tutor
i've disabled armor from the app on my phone but what do you mean by "interface" reboot? Best I can tell is to restart the router from the back "on" "off" button?
- Raysir1Apr 02, 2021Tutor
yep that was it, ARMOR was stopping the godaddy email.secureserver.net from getting through. So is there a fix for this? Or just cancel ARMOR altogether?
Thanks for the help!
- Netduma-FraserApr 02, 2021NetDuma PartnerThat could be something for Netgear/Armor to fix, I don't think that is anything on our side. TimChang could you take a look please?