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Forum Discussion
Hard wired XBOX one to router and receiving high Ping
I know i have read through the fourms a couple times and done a lot of things that wveryone has said, but here is my ditch effort to try and get some help instead of fixing it myself. I have spec...
the checking the modem is just that, ensuring the modem isn't causing the issues.
What modem is it from spectrum?
What modem is it from spectrum?
I ran through the start up guide again and adjusted all settings Still getting high ping. Also connected to the Modem again and the ping increased to higher than normal. I reset everything thinking that would do the trick but it didnt
What is the mfr and model# of this modem?
- Thought it sent yesterday sorry.
Model: E31U2V1
Make: Spectrum
Sounds like the problem is with your ISP service and the modem.
You'll need to work with your ISP and have them help you get this cleaned up.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.You might try a different modem if thats possible with Spectrum.
- I will look into this and let you know
- Just to be clear, when you checked through the modem, are you also checking on the Xbox network settings or somewhere else like speedtest.net?
The ping in the Xbox network settings is just the ping to their authentication/live servers - basically so they can ensure you're paying for Xbox Live. It has no bearing on your actual game ping and based on what you have said that will be much lower. It is likely the Geo-Filter that is blocking a server causing the higher ping reading.
