NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Having connection issues with my Nighthawk XR1000
I've been having issues with connecting to my Nighthawk XR1000, and I was wondering if there is a device limit to the number of devices that can connect to his router? My nighthawk has two wifi signals, one for the regular wifi channel and one for 5G, and I've been having difficulty connecting to one or the other signals. I had a new room mate move in recently who has added a number of new devices to our wifi, and I'm wondering if that's overloading the router?
2 Replies
How many devices were added?
Try using Smart Connect for the wifi?
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.- It can withstand plenty of devices so that won't be an issue. You say difficulty, what does that mean exactly?
