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Forum Discussion
sueeverest
Nov 25, 2020Aspirant
HELP needed please - Nighthawk XR500 Router
I set up my new Nighthawk Router yeterday for my son to be able to play his xbox as we have moved house and the wifi here is not great. Although his box seems better I have lost internet to my TV. I ...
Netduma-Fraser
Nov 26, 2020NetDuma Partner
Hi Sue, have you reconnected the TV to the XR500 either through ethernet (wired) or WiFi? When the Virgin Hub is in modem mode only one thing (in this case the router) can receive internet from it and everything else must be connected to the XR500. You can take the hub out of modem mode if you'd prefer to have the TV still connected to the hub. Let me know as I have Virgin also so can advise on the best setup with the Hub & XR based on your personal preference.
sueeverest
Nov 26, 2020Aspirant