NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HELP needed please - Nighthawk XR500 Router
I set up my new Nighthawk Router yeterday for my son to be able to play his xbox as we have moved house and the wifi here is not great. Although his box seems better I have lost internet to my TV. I ...
Whatever the yellow cable is in the back of the Virgin Hub needs to be connected to the back of the XR500. I assume you have gone through the XR500 setup wizard is that correct? Is the TV connected via the yellow cable or WiFi?
For lag related issues I'd suggest having a look at our optimal settings guides that will help you get setup, they should be easy to follow: http://support.netduma.com/en/support/solutions/folders/16000090646
You don't need extra speed, they're just trying to upsell you. If you follow the guides that will help eliminate the lag - specifically the QoS guide.
For lag related issues I'd suggest having a look at our optimal settings guides that will help you get setup, they should be easy to follow: http://support.netduma.com/en/support/solutions/folders/16000090646
You don't need extra speed, they're just trying to upsell you. If you follow the guides that will help eliminate the lag - specifically the QoS guide.
When i take the yellow ethernet cable out of my HUB and pop it into the yellow port of the XR500 i lose the internet and the flashing white light turns red, Yes I set up the XR500 as per the instructions...the yellow ethernet cable connects from the HUB into the back of the TV box ? still no wifi on the Box and I have the error codes as per my picture!.
WHat a nightmare i'm having here!
- The black ethernet cable from the hub going into the XR yellow port is fine, keep that connected like that as you'll need it for internet. The yellow cable plug that into one of the other ports on the XR and that will give you internet on the TV. The hub won't get wifi while it is in modem mode so any WiFi devices connect those to the XR.
Thankyou, I will try that and see if it works. I just connected the spare ethernet cable into the virgin modem and did a speedtest it constantly under 80 ( see readings below)
Ping 1879.60DOWNLOAD Mbps26.10 UPLOAD MbpsThis is shockingly slow and is probably why the box doesn't work. Perhaps the issue is with Virgin and not my set up at all?.