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Forum Discussion
zouguanmin
Aug 18, 2021Tutor
Help, the XR700 upgrade version cannot be online
XR700 original version 1.0.1.20 Everything is normal but the upgrade is 1.0.1.38, it is normal but the next day, it is not possible to go to the original 1.0.1.20. It is not possible to brush various...
- Aug 20, 2021omg,router no work again i didn't do anything today in the noon time router no work u can see the picture same yesterday no work
Netduma-Fraser
Aug 19, 2021NetDuma Partner
Sorry can you clarify the issue you're having? It's hard to understand the exact problem from what you've written so far
zouguanmin
Aug 19, 2021Tutor
The problem is that the router cannot access the Internet after I upgrade, even if I roll back the version and restore the factory settings.
- Netduma-FraserAug 19, 2021NetDuma PartnerDid you factory reset after the update? That is recommended after an update. Also what is your ISP modem/router?
- zouguanminAug 19, 2021Tutori did factory reset after updates i use isp modem,router dhcp is connect but Internet is unconnect
- Netduma-FraserAug 19, 2021NetDuma PartnerWhat is the ISP modem model? Do you see a WAN IP on the System Information page of the XR? Do you know whether you require PPPoE, VLAN etc for a connection?