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Help, the XR700 upgrade version cannot be online
XR700 original version 1.0.1.20 Everything is normal but the upgrade is 1.0.1.38, it is normal but the next day, it is not possible to go to the original 1.0.1.20. It is not possible to brush various...
- omg，router no work again i didn't do anything today in the noon time router no work u can see the picture same yesterday no work
OK, thanks for letting us know, that is strange.
If you run into any other issues please do get back to us and we'd be happy to help.
omg，router no work again i didn't do anything today in the noon time router no work u can see the picture same yesterday no work
zouguanmin wrote:
omg，router no work again i didn't do anything today in the noon time router no work u can see the picture same yesterday no workI am not surprised.
I meant to suggest earlier that you should answer this question from Netduma-Fraser
Also what is your ISP modem/router?It is a standard debugging question.
That's because the behaviour you experience may be down to the dreaded "two routers" disease.
We can't rule that out without that important bit of extra information.
From the picture in your other topic it does say you have an internet connection and you wouldn't be able to get that IP if you didn't. Is it just that place where it says you don't have internet? Can you access websites for example?
- Yes i had an Internet contact but it can't access websites for example is fail
- U see the machine led is normal
- and I can sure my home Internet is fine i use other router is work, xr700 is no work
- Yeah the internet appears fine there. Do any of your devices connected to the router work? On a PC connected to the router open command prompt, type ipconfig and press enter then post the results. Also in the same window type ping 8.8.8.8 -n 10 press enter then post the results.
- When i ping. 8. 8. 8. 8 -n 10 is connection timeout , use other router is reply byte 32 time 12ms ttl 116
- This chinese computer the mean is media has been disconnected, i use other rouer is same display
- Upgrade to the 3.0 beta version, then do a factory reset once it is complete and see if you get the same issue: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/XR700-DumaOS-3-0-Beta-Firmware/td-p/2019958/ if you don't then we'll have some extra things we can try on that version to see whether the router is getting internet but not passing on to devices.
- It's work again hope it will continue, sign
- if this router tomorrow no work again same last day ， what should i do?
- Are you on the beta version currently? If so can you do a Connection Benchmark test please and provide a screenshot of the results?
- is update bate version and router is work now, i mean if tomorrow router no work again same yesterday, what should i do next
- Ahh I see, if it happens again do the Benchmark test as mentioned and post the results please.
- the router is no work again same before what should i do
- Please see the above two replies
zouguanmin wrote:
the router is no work again same before what should i doNot working or now working?
It always helps to use language that people can understand.Only then can people understand what is going on, and weed out user error from a genuine technical problems.
- I think it’s not a software problem but a hardware problem. We’ve tried it many times，both work only one day second day is broken
- But I really doubt the quality of NETGEAR, since it is broken after upgrading the firmware
- If you do the Benchmark test and post the results it will help us determine what exactly the issue could be
- Yeah the internet appears fine there. Do any of your devices connected to the router work? On a PC connected to the router open command prompt, type ipconfig and press enter then post the results. Also in the same window type ping 8.8.8.8 -n 10 press enter then post the results.
u mean this test？ - Do a Connection Benchmark test please and provide a screenshot of the results - you can find it on the interface.
- Nothing coming out
- Thanks, can you grab a copy of the log file on the System Information page please?
