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Forum Discussion
Help with slow XR500 speeds
Hello so I just switched to 1 gig fiber internet. I previously had 450 mbps charter. I ran a speed test with charter on wifi (5Gz) right before the Fiber installer showed up (3pm), I got 442 down, 21....
I would factory reset and go through the setup wizard so that it can adjust to the new connection you have, then see if it performs better.
- I tried. It actually made it worse. I'm down to under 300mbps over wifi on 5GHz.
- What speeds are you getting wired to the router?
- After a factory reset:
Wired:
937 down 247 up 3ms ping
5 GHz Wifi:
75 down 120 up 5ms ping
All factory settings.
Doubled checked firmware is up to date. Router was purchased on February 8th 2021
Added screenshot of wired test results.
