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Forum Discussion
Mikey_Boi
Jan 19, 2020Aspirant
Help with XR500 Ping Spikes in Dota
Hello everyone first post. So i've got a BT Home Hub 6, problem im having is getting 35 ping in Dota 2 when its just me using the internet. As soon as someone starts streaming i get ping spikes e...
Netduma_Alex
Jan 20, 2020NetDuma Partner
I've seen this problem occuring a lot with BT connections. It's possible that this is some video prioritization that BT performs on their end, which can't be fixed by us...
It might not be that however. My initial suggestion would be to perform the test outlined in the following link: https://forum.netduma.com/topic/23881-ping-plotter-quick-guide/
- Mikey_BoiJan 20, 2020AspirantOk. Thanks very much for the response. They were round today and said everything is fine and told them about the problem. The usual test for 14 days. I’ve returned the hardware today sorry. Will definitely be returning to Netgear once I get some sort of solution. Thanks again.
- Netduma-FraserJan 21, 2020NetDuma PartnerSorry to hear you returned it, if it wasn't the issue above then it was probably just a case of incorrect QoS settings. We do hope you'll consider a DumaOS powered router in the future.