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Forum Discussion
ahall1993
Jan 20, 2020Aspirant
Higher Ping after XR500 Installation
I have had my XR500 router installed for a little over a month now, and I am still unable to find the right settings to lower my ping. My ISP is Charter Spectrum, and I was getting much better ping ...
ahall1993
Jan 21, 2020Aspirant
Hi Alex,
Thanks for the quick response. I have made the adjustments to the settings as stated in both articles you posted, but it doesnt seem to be making much of a difference. Do you have any other suggestions?
Netduma_Alex
Jan 21, 2020NetDuma Partner
Sounds like you might need to manually prioritize your device. Add your gaming device to the Traffic Prioritization panel under the Games Console profile.
- ahall1993Jan 22, 2020Aspirant
I have added my device to the traffic prioritization. This did not seem to have much effect on the outcome. I also truned off share excess bandwidth in hopes that it will help. Do you think this might work?
- Netduma-FraserJan 22, 2020NetDuma PartnerAre ALL devices connected to the XR500 router or do you still have some connected to the ISP hub? All devices should be connected to the router so it can control the connection properly. How are you measuring the ping, from the in game reading? What does the ping say on the Geo-Filter?
- ahall1993Jan 24, 2020Aspirant
All of my wireless devices are connected to the XR500. I am currently using in game ping as the measurement tool as the ping measurements on DumaOs dont load during gameplay for whatever reason. I keep the browser open and check during games to see what the ping is doing, but there is never any data populated. Currently, I am playing Fortnite, not sure if that makes a difference.
Thanks in advance for all of your help!