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Forum Discussion
Solved
Higher Ping
After setup I have a higher ping on speedtest and dsl reports... i went from 15ms to 40ms. Did I do something wrong or is this an issue?
- Please download & install TeamViewer: https://www.teamviewer.com/en/download/windows/ once installed open it up and send me via PM the ID & Password it shows you. Then I can connect and take a look.
Not sure what to do at this point, I hook old router back up and I have 17ms and come back to new one I have 37ms... I have tried everything.
Please download & install TeamViewer: https://www.teamviewer.com/en/download/windows/ once installed open it up and send me via PM the ID & Password it shows you. Then I can connect and take a look.
- Just to update, the fix to this issue was to set the XR500's MAC address to the same one as the previous router that was connected to the modem.
- Fraser Is it a bug that can be fixed, or an issue with the modem not liking the MAC ID? Just curious.
- It's not a bug, it's just a general setup situation which can happen with any router/modem. I have seen it before. I believe it is just a case of the ISP/modem not properly acclimatising to the new MAC until it does a rescan after a few days.
- How to get lower ping? My ping and bufferbloat is worse than when I had my netduma r1. What could the issue be? I heard something about changing the MAC address?
- Hi Jreal, is the increased ping on a speedtest like DSLReports or on the game itself? DSLReports can give an inaccurate reading for bufferbloat compared to the R1, this is due to the fact that on the XR500 the enterprise level deep packet inspection analyses the first few packets of the test.
If your ping on speedtest.net is over double what it is when connected to your modem/router and no one is using the internet then in Settings > Internet Setup set the router MAC address to the router you previously were using instead of the R1.
For QoS I recommend setting Anti-Bufferbloat to 70% for both download & upload. Then for Traffic Prioritization ensure that DumaOS Classified Games is enabled. On the Geo-Filter ensure your device is set to Filtering Mode & use a profile from the Geo-Filter Map for the game you're playing.