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Forum Discussion
Solved
Higher Ping
After setup I have a higher ping on speedtest and dsl reports... i went from 15ms to 40ms. Did I do something wrong or is this an issue?
- Please download & install TeamViewer: https://www.teamviewer.com/en/download/windows/ once installed open it up and send me via PM the ID & Password it shows you. Then I can connect and take a look.
Based on the fact that theres not much difference I expect it's down to ISP congestion, potentially worsened by peak times. If you do a test in non peak times is it as you expect?
The ping is consistent (morning, lunch, afternoon, night) and consistently higher. Meh, I'll just return the router by the end of the week if nothing changes, which I suspect it won't. Thanks for the time.
- It could be a multitude of reasons, I'd recommend calling Netgears 24/7 support line and they should be able to resolve the issue very quickly: http://support.netgear.com/ login there and should give you a number to call