NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
duanenc
Dec 14, 2019Aspirant
Home Network Upgrade
Currently I have the R7000 and I am getting alot of drops, sometimes 5g isn't even active. I have the latest firmware on the device. Network Topology - 2 Xbox Laptop (used to play online game...
moey08
Apr 29, 2020Aspirant
I'm having the same issue with my R7000. I have the latest firmware, and have re-set many times. The 5G signal keeps dropping, many times throughout the day, the 2.4G does not. I had to change every item in my house to the 2.4 to maintain a signal. This is very annoying during these COVID times, trying to work from home with an inconsistent signal. I've read that the only way to solve is through downloading an older firmware version. I should not have to do this to get my router to work. I have no baby monitors, no cordless house phones, etc. that would interupt the signal. Please fix - very unreliable. Using firmware 1.0.10.90_10.2.90.. Doesn't look like this issue has been resolved yet. Got in trouble for thread jumping, hopefully this is the proper thread for 5g dropping with the R7000. Any solutions yet for solving this - I am not going to revert back to some firmware from 2 years ago. Netgear just need to fix it - seems like this issue has been around for years now.
- FURRYe38Apr 29, 2020Guru - Experienced User
Please post about this here for your model router:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Good Luck.
moey08 wrote:I'm having the same issue with my R7000. I have the latest firmware, and have re-set many times. The 5G signal keeps dropping, many times throughout the day, the 2.4G does not. I had to change every item in my house to the 2.4 to maintain a signal. This is very annoying during these COVID times, trying to work from home with an inconsistent signal. I've read that the only way to solve is through downloading an older firmware version. I should not have to do this to get my router to work. I have no baby monitors, no cordless house phones, etc. that would interupt the signal. Please fix - very unreliable. Using firmware 1.0.10.90_10.2.90.. Doesn't look like this issue has been resolved yet. Got in trouble for thread jumping, hopefully this is the proper thread for 5g dropping with the R7000. Any solutions yet for solving this - I am not going to revert back to some firmware from 2 years ago. Netgear just need to fix it - seems like this issue has been around for years now.