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Forum Discussion
How Do I Connect To My Modem
One thing that puzzles me, I have a modem sat at 192.168.2.1 and the XR500 router at 192.168.1.1, but for some reason I can't connect to directly to the modem. If I plug the modem directly in to the ...
Hi there and thank you for the help.
The modem works perfectly, in that I am posting this now using it. It's a Draytek130. The XR500 has no problem with it all and it all works very well. Except for one strange thing ~ DumaOS can see the modem, it displays it in the device map, but I can not actually connect to the modem web page user interface. Normally it resides at 192.168.2.1 and all I have to do is put that IP in and I get the Draytek login screen. Unfortunately with the XR500 the connection just times out - there is no response. I guess at the end of the day it's not that important, but just is slightly odd!
That's a really unusual error. You should always be able to access the upstream router or modem.
If you connect directly to the modem, does 192.168.2.1 definitely work? I'm just wondering if it changed for any reason without you reaslising.
Also, if you go to System Information on DumaOS, what does it say the router's WAN IP? Is it on the 192.168.2.x subnet?
Hello there!
Yes it definitely works. Just to make sure I removed the XR500 and tried again. It works just fine. The moment the XR500 is there, though, I get no response.
It shows the modem on the device map but other than that gives no information about it at all. The IP listed in System Information is just the my current dynamic WAN IP address.
Do you have a spare router you can connect to your modem? Would be interesting to see if you get a different result or if it also cannot detect the modem. That would help isolate where the problem is likely to be.
I might! I bought the XR500 to replace a Draytek 2860, which is a great device, but the interface is just too unfriendly for me. Although it has a built in modem it also has a second WAN port that I think should work. In a few days I am about to change some long cables for short cables, which gives me the chance to try the old router. I will get back to you in a few days.