NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Marv-K
Aug 17, 2021Guide
hybrid vpn xr500 , connection problems / high ping
Hello, I have had problems with my Hybrid VPN for almost 2 weeks. I use OpenVPN (nolag vpn). I play on console (ps4). For several days I have had the problem that my ping is so high when I activate th...
- Aug 18, 2021
OK, but this is only happening when going through the VPN? If you disable the VPN, your ping is normal?
Netduma-Fraser
Aug 17, 2021NetDuma Partner
I believe they say that VPN only works for PC. Also using a VPN the ping will be much higher and depending on where you're from 300ms could be expected. I suggest you contact their support as it won't be the router necessarily causing that