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Forum Discussion
Jleong864
Feb 13, 2023Guide
I am not able to connect to any of the HMA servers through the hybrid VPN
Hello, Recently I am not able to connect to any of the HMA servers through the hybrid VPN service inside the router. I have factory reset and it is the same and I am not sure if something has change...
Netduma-Fraser
Feb 13, 2023NetDuma Partner
The basic setup files are out of date so for the moment you'll need to contact HMA to obtain the config files and use them with the Advanced Setup on HybridVPN to connect.
Jleong864
Feb 13, 2023Guide
So do I do just a support email with them and ask for the files? I looked on the website but I did not see anything.
- Netduma-FraserFeb 13, 2023NetDuma PartnerYes exactly, they used to have them available for download but they have removed the links for some reason so you'll need to contact them directly
- Jleong864Feb 13, 2023GuideAlrighty will do. Thank you for the response đ