NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
I have a nighthawk gming router xr500 and I cannot get my new Western Digital My Passport to connect
Title pretty much says it all but I have an XR500 router and I just got a My Passport hard drive and I want to plug it into my router so that computer on the network can access that device but I cann...
you didn't put much for firmware numbers or your mypassport model number. have you looked at the compatible list?
https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE
some others may work and we've had people who have devices that are on the list that don't work. Its kind of challenging with external hard drive compatibilities with netgear.
What do you mean by you can't, what is the issue you're having? You may need to check it is compatible: https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE