NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TheSpartan
Nov 22, 2022Aspirant
I have been using XR1000 for almost an year
Here are my issues, Firmware is broken. I had waited for firmware updates to get the issues fixed but the issues are still there, for example QOS upload speed limit doesn't work even if I uncheck Uplo...
FURRYe38
Nov 22, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How is your DHCP IP address pool range configured?
How is wifi Basic and Advanced wireless configured?
How is QOS and Gaming configurations configured?
Screen captures help here.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I don't use QoS generally on my 1Gb line. When I do I set the sliders to 99% since I'm the only one gameing and I game at night when router services are less needed. Seeing some NH app issues with the router and this seems to be a app issue though:
Otherwise, XR1000 worked well for me.
TheSpartan
Nov 23, 2022Aspirant
I have the latest frimware 1.0.0.64 .
my modem is ISP provided, it's a starry modem.
Ip address range looks like this
wifi basic looks like this
don't pay attention to 2.4 GHZ, I don't use that.
Advanced WIFI settings look like this
QOS looks like this
Highest one is the device i want to prioritize.
I did factory reset few times after i installed the latest firmware. I still have the same issues.
- FURRYe38Nov 23, 2022Guru - Experienced User
I would try channel 40 or 149 on 5Ghz.
I would enable Smart Connect and Beamforming as well.
- TheSpartanNov 24, 2022AspirantI have to use dfs channel cause many other wifi networks around me broadcasts on regular channels and I can't use smart connect because it combines 2.4 ghz and 5ghz into one ssid. Beamforming doesn't fix the QOS issue.
- Netduma-FraserNov 24, 2022NetDuma PartnerOkay so IPv6 is causing it, that may be resolved in the next version as well. Why are you unable to use normal channels and Smart Connect exactly?
- Netduma-LiamNov 24, 2022NetDuma Partner
Good advice above.
Unfortunately we're not able to see your screenshots as they've not been moderated yet. Are you able to attach them as files or upload them somewhere?
Does you ISP require you use PPPoE, VLAN or DHCP identifiers in order to get connected to the internet?
- TheSpartanNov 24, 2022AspirantMy internet connection type is set to 6to4 Tunnel. It was selected automatically. To recreate the Upload speed issue do the following steps.
Set the upload to 25 percent in congestion control
Then run a speed test. If the router has the issue then you will get full upload speed.
Congestion control for download works fine for me.