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Forum Discussion
Franklyn-Turner
Apr 23, 2020Apprentice
I need help with my XR450
Okay so everytime i get into my routor i get this error and have no clue how yo fix it any help would be great thanks :) Unable to load: http://routerlogin.com/apps/com.netdumasoftware.systeminfo/...
FURRYe38
Apr 23, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What browser are you using?
Has a factory reset and setup from scratch been performed since last update?
- Netduma-FraserApr 23, 2020NetDuma PartnerAs above would recommend holding the reset button down for 30 seconds, releasing, waiting 1-2 minutes then attempt to access the interface and go through the wizard again.
- Franklyn-TurnerApr 23, 2020Apprentice
ii have tried all of those things the error still comes up from time to time and i get a white :frowning: and im on chrome I've used edge to and same thing happens and no i don't have an ad blocker or anything like that so im not sure what's going on i have had this router for like 2 years now never had this happened and resting it to default is not an option for me i have way to many servers port forwarded.
Netduma-Fraser wrote:
As above would recommend holding the reset button down for 30 seconds, releasing, waiting 1-2 minutes then attempt to access the interface and go through the wizard again.- Franklyn-TurnerApr 23, 2020Apprentice
i also get this
You may not be connected to your Router’s WiFi network. To access routerlogin.com, your device must be connected to your Router’s WiFi network. Check your current connection and try again.
but i am online and internet is working fine but other than idk.