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Forum Discussion
Rick6922
Aug 03, 2019Luminary
I wouldn't recommend NG to my worse enemy. lol
let me start this out by saying I'm 51 yo and been buying the latest and greatest for 30 years, I've had noithing but trouble since buying the NH xr700, the fw 's been updated numerous times , basic...
Rick6922
Aug 03, 2019Luminary
I did all the steps with that beta FW, it didnt work for me. tks. for the reply though.
-Donovan-
Aug 03, 2019Luminary
The next step, I suggest you to contact Netgear Support and open a ticket for your issue.
- Rick6922Aug 04, 2019Luminary
yeah, it will be my 4th ticket in a little under a year, talking to someone in a third world country thats making 50 cents an hour, lol
- -Donovan-Aug 05, 2019Luminary
Woah. Did you have to get an addition service plan to get a support help from Netgear?
- Rick6922Aug 05, 2019Luminary
no, I didnt pay extra for extended plan, I already bought the net gear cm1000 modem ,thats running on old fw because ng has to send my isp a fw update request form, which they wont do[been almost a year] and the xr700. theres $1000 gone. there not getting another penny from me. thats a pretty good raket they got going on, extort you for money to get THERE product working,