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Forum Discussion
Rick6922
Aug 03, 2019Luminary
I wouldn't recommend NG to my worse enemy. lol
let me start this out by saying I'm 51 yo and been buying the latest and greatest for 30 years, I've had noithing but trouble since buying the NH xr700, the fw 's been updated numerous times , basic...
TOOMUCHSAUCE
Sep 15, 2019Apprentice
Ok I tried the 1.0.1.20 firmware and it did not fix anything.
I was very meticulous taking the following steps:
1. Revert to factory defaults (via router console)
2. Updating firmware
3. Revert to factory defaults (via router console)
4. Basic setup (via router console)
5. Reboot (via router console)
A few hours later I have the exact same issues that I reported via 1.0.1.10 release. Dashboard is missing lower left panel, geo-filter missing top panel, QoS missing bottom panel, device manager not working, network monitor not working, and hybrid pn no right panel. Tested with alternate browser, Opera, and tried setting the r-apps to timeout after 5 retries. Nothing changed. This is a software issue as the 1.0.1.08 firmware works fine.
I will report in beta forum but very dissappointed.
- Netduma-FraserSep 15, 2019NetDuma PartnerThat's really strange, not seen that before. I think it would be best to try for a replacement.
Just a last ditch attempt: Try in an incognito/private window and with no adblockers/extensions running.- TOOMUCHSAUCESep 15, 2019Apprentice
Thanks for the reply, especially on a Sunday. That said, others in this thread are having the SAME issue. The gentleman above has had the same issue with a replacement (still broke) and the other gentleman got a replacement but he is running older firmware (which i can do) in order for it to work.
- Netduma-FraserSep 15, 2019NetDuma PartnerI think they're all slightly different, R-Apps usually either load fully or not at all, having just a few panels missing from each is certainly unusual. We will continue looking into it and thank you for responding in the beta forum, we'll get it sorted.