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Forum Discussion

TristanUzumaki's avatar
TristanUzumaki
Aspirant
Jun 27, 2020

IF I POWER ON MODEM BEFORE XR500 I GET NO INTERNET

I cannot power on the modem and complete a normal power cycle before I plug in and turn on my new xr500 router. If I try to complete a normal power cycle as done with literally all routers I will hav...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jun 27, 2020
I don't think that would cause you any issues, it's just not establishing a connection at that time for some reason. Are you using dynamic or static settings for Internet Setup?
  • TristanUzumaki's avatar
    TristanUzumaki
    Aspirant
    Jun 28, 2020

    I am using dynamic and pulling from ISP

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Jun 28, 2020
      Set a static/reserved IP in Internet Setup instead please and apply, then see if it continues after that.
      • TristanUzumaki's avatar
        TristanUzumaki
        Aspirant
        Jun 30, 2020

        Do you mean under Internet Setup check and use "Use Static IP Address"?

         

        Or just reserve an IP under LAN Setup?