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Forum Discussion
TristanUzumaki
Jun 27, 2020Aspirant
IF I POWER ON MODEM BEFORE XR500 I GET NO INTERNET
I cannot power on the modem and complete a normal power cycle before I plug in and turn on my new xr500 router. If I try to complete a normal power cycle as done with literally all routers I will hav...
TristanUzumaki
Jun 28, 2020Aspirant
I am using dynamic and pulling from ISP
Netduma-Fraser
Jun 28, 2020NetDuma Partner
Set a static/reserved IP in Internet Setup instead please and apply, then see if it continues after that.
- TristanUzumakiJun 30, 2020Aspirant
Do you mean under Internet Setup check and use "Use Static IP Address"?
Or just reserve an IP under LAN Setup?
- Netduma-FraserJun 30, 2020NetDuma PartnerExactly, use 'Use Static IP Address'.
- TristanUzumakiJul 05, 2020Aspirant
I set the ip to static and tried to do a normal power cycle and the client showed it had the IP but still disconnected and ultimately no connection.
Set it back to dynamic and had to turn the router on first for a min before modem and it connected as told in original post.
I wonder why the normal power cycle doesnt work.