NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Im having trouble with my upload Speeds on the XR500
So im wanting to start streaming and when it comes to streaming you need a good uploadspeed and steady one as well. But everytime I try to go live and im watching the playback its a laggy mess. and t...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling WMM, Beamforming and MIMO.
I hope I have the answers you are looking for but here it goes
1. Im not sure how to check the firm Ware But I belive I have the latest version
2.Manufacturer is comcast/Xfinity, Model# DPC3941T
3.I've tryed all the channels you recommended and the download speed and upload speed mostly stayed the same
4.I have about 5 different wifi I can connect to and 1 of them is my modems internet and the other is the "NETGEAR07-5G"
5. I belive for the 2.4GHZ Its "WPA2-PSK [AES]" with channel 06 and mode 347 mbps And I can also increase it to 800 mbps but when I do a little popup comes up. And the 5GHZ is "WPA2-PSK [AES]" with channel 48 and mode 1733 mbps
6. I have Enabled WMM (I think) and Beamforming and MIMO. But the only way to activate them was to turn off "Smart Connect
I can also send screenshots if need be
So are some devices connecting directly to your modem? Ideally you should disable wifi on the modem and connect devices only to the XR500, otherwise those devices will be immune to the DumaOS QoS settings. Those QoS settings are important because they will make your connection more stable.
I dont know if this changes anything but the wifi is not the problem. its the upload speeds going to my computer are not stable at all while im streaming
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
wazy555 wrote:I hope I have the answers you are looking for but here it goes
1. Im not sure how to check the firm Ware But I belive I have the latest version
2.Manufacturer is comcast/Xfinity, Model# DPC3941T
3.I've tryed all the channels you recommended and the download speed and upload speed mostly stayed the same
4.I have about 5 different wifi I can connect to and 1 of them is my modems internet and the other is the "NETGEAR07-5G"
5. I belive for the 2.4GHZ Its "WPA2-PSK [AES]" with channel 06 and mode 347 mbps And I can also increase it to 800 mbps but when I do a little popup comes up. And the 5GHZ is "WPA2-PSK [AES]" with channel 48 and mode 1733 mbps
6. I have Enabled WMM (I think) and Beamforming and MIMO. But the only way to activate them was to turn off "Smart Connect
I can also send screenshots if need be
I dont know if this changes anything but the wifi isnt the problem. its the upload speed going to my PC is unstable through an ethernet cable
