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images sent from phone are failing and having issues
Hi All, I recently purchased an xr500 router and I've been noticing an issue when sending/receiving pics via text message. When sending, it will stall for awhile and then fail. Sometimes it goes ...
- Could you try disabling MU-MIMO from there please - I'm not sure how new your phones are but might be they don't support it properly.
Are you using Smart Connect for WiFi? If so I'd recommend disabling this and try connecting to the 2.4/5GHz band manually. Would also suggest using a WiFi analyzer to find the least congested channel and change to that. See if that helps.
I disabled smart connect and connected to each band separately. They both do the same thing. A pic will send successfully at first (within the first 30sec to 1 minute of connecting) but if you wait, it will begin to stall and fail.
I checked the network monitor in the router UI and I have very little traffic happening at the time. There are only 2 additional devices connected to the 2.4 GHz and no additional devices connected to the 5 GHz
- In WAN Settings toggle SIP ALG, does that fix it?
I selected the box to disable SIP ALG and I'm still having the same issue