NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
blank_username
Aug 24, 2020Star
images sent from phone are failing and having issues
Hi All, I recently purchased an xr500 router and I've been noticing an issue when sending/receiving pics via text message. When sending, it will stall for awhile and then fail. Sometimes it goes ...
- Sep 05, 2020Could you try disabling MU-MIMO from there please - I'm not sure how new your phones are but might be they don't support it properly.
blank_username
Sep 04, 2020Star
These should all be the defaults from the device reset. Screenshot attached
Netduma-Fraser
Sep 05, 2020NetDuma Partner
Could you try disabling MU-MIMO from there please - I'm not sure how new your phones are but might be they don't support it properly.
- blank_usernameSep 10, 2020Star
I've only received 1 failure since making that change. I'm continuing to test but it does seem like an improvement (watch me be speaking too soon again. lol). My phone is a pixel 3, originally released in late 2018, so I would only imagine that it should be able to work with MU-MIMO without issue. Will having this setting disabled cause me any conflicts with other devices?
- Netduma-FraserSep 10, 2020NetDuma PartnerThat's a good sign! No it shouldn't cause any issues for other devices.
- blank_usernameSep 10, 2020Star
I appreciate the reply. I'll go ahead and mark this as resolved for the MU-MIMO change and hopefully (fingers crossed) this is all done. If you don't hear back from me, thank you for all your help.