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Forum Discussion
Pat1977
May 02, 2019Tutor
Info about XR500
I BOUGHT A XR500 ROUTER OF EBAY AND THE S/N IS REGISTERED UNDER SOMEONE ELSE EMAIL ADDRESS WHAT CAN I DO it's said contact Netgear support so I sent an email and it also says am in West coast usa but ...
- May 04, 2019We don't recommend accessing the interface via a mobile device as it's not optimised for that. Connect using a PC if possible try routerlogin.net if that doesn't work then use the IP address which is 192.168.1.1, can you access the interface then? What exactly did you change before the issue occurred?
Netduma-Fraser
May 02, 2019NetDuma Partner
Hi Pat, I don't work for Netgear specifically so I may be giving incorrect advice, however I would imagine that because it is a used device the warranty does not apply any more. What says West Coast - the region in the router settings? Christian_R can you help?
Pat1977
May 03, 2019Tutor
Yeh the region where the radar shows what's around you and I don't know how to change it