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Pat1977's avatar
Pat1977
Tutor
May 02, 2019
Solved

Info about XR500

I BOUGHT A XR500 ROUTER OF EBAY AND THE S/N IS REGISTERED UNDER SOMEONE ELSE EMAIL ADDRESS WHAT CAN I DO it's said contact Netgear support so I sent an email and it also says am in West coast usa but ...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    May 04, 2019
    We don't recommend accessing the interface via a mobile device as it's not optimised for that. Connect using a PC if possible try routerlogin.net if that doesn't work then use the IP address which is 192.168.1.1, can you access the interface then? What exactly did you change before the issue occurred?