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Forum Discussion
justindimas
May 25, 2020Tutor
intermittent internet issues at router, nighthawk 450
nighthawk XR450, firmware: v2.3.2.56 Im not great with this tech stuff but I have been having intermitten internet issues with this router. I play online games and stream tv. Ive noticed, especially...
Netduma-Fraser
May 26, 2020NetDuma Partner
When this happens does the internet light on the router go red? Does the connection come back on its own or do you need to reboot?
justindimas
May 26, 2020Tutor
I haven't noticed a change in lights other than they start flashing rapidly, eventually connectivity comes back on its own. There was another reply to this and all I can say is that I have zero clue what all the technical stuff means
- FURRYe38May 27, 2020Guru - Experienced User
You may need to contact NG support or ask some one like a friend, neighbor or family member to help you out with this who has some technical knowledge or experience.
- justindimasMay 27, 2020TutorThank you I appreciate everyone's comments, net gear wants to charge way to much for a tech support subscription. I'll try something different. Thanks to everyone for their time
- Netduma-FraserMay 27, 2020NetDuma PartnerTry downgrading to the .40 firmware found here, and see if that improves it at all: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
You will lose some security updates but it should be fine.- justindimasMay 27, 2020TutorOk thank you
- FURRYe38May 27, 2020Guru - Experienced User
This would be helpful,
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I have the XR450 as well, has been a solid router for me, though I use a different wifi system now.
justindimas wrote:
Ok thank you