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Forum Discussion
jesma
Jan 19, 2024Aspirant
Internet Down Nighthawk XR500
Hello all, I write to you with troubles. Our Nighthawk XR500 suddenly just doesn't work anymore. The internet light just flashes orange. We reset the modem and the router several times. I even did a ...
FURRYe38
Jan 22, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
jesma wrote:
Hello all, I write to you with troubles. Our Nighthawk XR500 suddenly just doesn't work anymore. The internet light just flashes orange. We reset the modem and the router several times. I even did a factory reset on the router and it seemed to work again... for a few hours that is. Same issue. I don't really even trust it anymore. Any chances you had a similar problem?